Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

bp-575b442c-e45f-4230-8f57-0aa412130709

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by ideato

balyde
balyde
more options

Firefox crashes afther an update. Dont know what update it was but it came up yesterday.

Ever since afther reapetetly reinstalled it still crashes before start up. It cant even start in safe-mode.

Tried to reinstall ver 18. It worked until new start-up of computer. Now it is the same.

Firefox crashes afther an update. Dont know what update it was but it came up yesterday. Ever since afther reapetetly reinstalled it still crashes before start up. It cant even start in safe-mode. Tried to reinstall ver 18. It worked until new start-up of computer. Now it is the same.

All Replies (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

ideato
ideato
more options

Hello balyde, if you have Avast Antivirus (security system), try to deactivate it and check firefox again.


thank you