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What plug-ins do I need to stop videos from freezing while I'm watching them (I have Windows 7)?

  • 2 replies
  • 3 have this problem
  • 12 views
  • Last reply by cor-el

KittiBurgess
KittiBurgess
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Ever since I updated my Firefox browser, I've been having trouble watching videos on YouTube and other websites. The video continuously freezes at different points while I'm watching it. Is there a plug-in, compatible with Windows 7, which I can download and install?

Ever since I updated my Firefox browser, I've been having trouble watching videos on YouTube and other websites. The video continuously freezes at different points while I'm watching it. Is there a plug-in, compatible with Windows 7, which I can download and install?

All Replies (2)

kobe
kobe
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Does disabling realplayer work.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: