Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to stop hotmail automatic login?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by ideato

martidvm
martidvm
more options

When I log out of hotmail to sign in with a different username, Firefox automatically signs me in to the original account so I cannot view other hotmail accounts. I have "remember password" unchecked, so it should not be able to do this. When I sign out of FB or gmail, Firefox takes me to the sign in page, but not so with hotmail. How do I fix this? Other browsers will take me to the sign in page when logged out, so not a hotmail issue.

When I log out of hotmail to sign in with a different username, Firefox automatically signs me in to the original account so I cannot view other hotmail accounts. I have "remember password" unchecked, so it should not be able to do this. When I sign out of FB or gmail, Firefox takes me to the sign in page, but not so with hotmail. How do I fix this? Other browsers will take me to the sign in page when logged out, so not a hotmail issue.

Chosen solution

Hello martidvm, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 1

All Replies (1)

ideato
ideato
more options

Chosen Solution

Hello martidvm, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.