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The suggested upgrade will not install

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by finitarry

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I have download the upgrade. I do not think it is installing because it asks me everyday to download the upgrade. I let it run and it "looks" like it is doing something, but i guess it is not.

I have download the upgrade. I do not think it is installing because it asks me everyday to download the upgrade. I let it run and it "looks" like it is doing something, but i guess it is not.

All Replies (2)

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Get the whole installer for version 27 and install that.

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Sorry, wrong link. It should be this one: