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Bonjour je n'arrive pas à ouvrir mozila firefox . il ne veut pas s'executer

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by xmax15

xmax15
xmax15
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Bonjour ,

J'ai installé correctement Mozila firefox sur mon ordinateur . ( Windows 7 ) . Mais quand je clique dessus pour executer le programme il ne s'ouvre pas . que faire ?

Cordialement

Bonjour , J'ai installé correctement Mozila firefox sur mon ordinateur . ( Windows 7 ) . Mais quand je clique dessus pour executer le programme il ne s'ouvre pas . que faire ? Cordialement

Chosen solution

Do you still have this problem in Safe Mode? If you don't, it's most likely one of your extensions/plugins. You can troubleshoot your plugins by entering Safe Mode. Follow the directions below to enter it:

  • Click Help > Restart with add-ons disabled
  • Click Start in Safe Mode in the dialog box that comes up.

If you don't see the problem occurring, it's one of your extensions. You should first disable all extensions then re-enable them one by one to find out which is causing this issue.

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All Replies (2)

Moses
Moses
  • Moderator
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Chosen Solution

Do you still have this problem in Safe Mode? If you don't, it's most likely one of your extensions/plugins. You can troubleshoot your plugins by entering Safe Mode. Follow the directions below to enter it:

  • Click Help > Restart with add-ons disabled
  • Click Start in Safe Mode in the dialog box that comes up.

If you don't see the problem occurring, it's one of your extensions. You should first disable all extensions then re-enable them one by one to find out which is causing this issue.

xmax15
xmax15 Question owner
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Hi ! Thanks for answer . I restart windows 7 with "sans echec", after i delete all plugins/extensions. Then i restart normally windows 7 and the problem was resolved!

Thanks :)