Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google verification code requested each time I open Gmail.

  • 1 reply
  • 4 have this problem
  • 22 views
  • Last reply by cor-el

mojoe3939
mojoe3939
more options

I went onto 2 step verification after an authentication error message in my Gmail. Since then there are loading issues for different sections of my gmail account, i.e. switching between drafts and inbox. Each time I close the account and restart it, I get a verification code message even though I have ticked the box to say not to ask again on this computer.

This problem is not occurring in Safari.

I went onto 2 step verification after an authentication error message in my Gmail. Since then there are loading issues for different sections of my gmail account, i.e. switching between drafts and inbox. Each time I close the account and restart it, I get a verification code message even though I have ticked the box to say not to ask again on this computer. This problem is not occurring in Safari.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.