Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox toolbar buttons don't show menu's???

  • 6 replies
  • 2 have this problem
  • 58 views
  • Last reply by dpannone

more options

I have had this problem since version 21 on Windows 7 64 home.

http://screencast.com/t/6JAbWWvb

watch the screen capture in that link. The downloads, the new menu, and bookmarks can be clicked but are not visible. I have this problem on several computers. Any help.

I have tried resetting profile and reinstalling.

I have had this problem since version 21 on Windows 7 64 home. http://screencast.com/t/6JAbWWvb watch the screen capture in that link. The downloads, the new menu, and bookmarks can be clicked but are not visible. I have this problem on several computers. Any help. I have tried resetting profile and reinstalling.

All Replies (6)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

cor-el, see my other post from two versions ago where you recommended the same thing.

https://support.mozilla.org/en-US/questions/989941?esab=a&s=&r=1&as=s

That does not fix it.

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

more options

http://www.screencast.com/t/GJ7hRykyf6

Still there in safe mode.

more options

Maybe try a different Windows theme if you use the same theme on all computers.

You did already disable hardware acceleration in Firefox?

more options

Yes cor-el. Also this is not a theme, it's what happens when you select "Adjust for best performance" in Advanced settings of Windows 7. All of my computers at the office are like this. And some have firefox menus showing others don't. And I can't find a common thread. Is there a site I go to for bug reporting?