Unable to migrate Thunderbird profile from windows 10 to windows 11

I spent the whole day yesterday trying to migrate from my old windows 19 machine to a new one. I tried everything I could find on line including of course everything on t… (read more)

I spent the whole day yesterday trying to migrate from my old windows 19 machine to a new one. I tried everything I could find on line including of course everything on this site. I even reactivated my old computer and made a new copy of the old folder making sure that all tabs were closed when I did so. Thunderbird refused to recognize it when I pasted it into app data roaming.

In a way it's a blessing. I had saved folders of data going back many years, most of which was useless. Sort of an enforced downsizing. But it is a real hassle losing my contacts and email lists. Is there any way I can move/recover them? Also some old attachments.

Asked by rapsac45 3 months ago

Last reply by dwight.tardif 28 minutes ago

Thunderbird needs an edit option for PDF files

In my work, I get PDF documents all the time from a trusted source, and in every case, I have to find an editor to make edits required. The last time I searched, I coul… (read more)

In my work, I get PDF documents all the time from a trusted source, and in every case, I have to find an editor to make edits required.

The last time I searched, I could find only one free editor available, and that has disappeared from online access.

Thunderbird could benefit us enormously by providing an integrated PDF editor.

Asked by alphaa10000 10 hours ago

Last reply by DavidGG 5 hours ago

Thunderbird forgets or deletes the email account connection password.

Hi, I am having a random problem with Thunderbird asking me for the login credentials to the email account when these should be stored. Possibly this problem is caused… (read more)

Hi,

 I am having a random problem with Thunderbird asking me for the login credentials to the email account when these should be stored. Possibly this problem is caused by the antivirus, outages or saturation of the internet connection or the mail provider itself giving a login failure and consequently, requesting the login credentials.
 The only check I can do is to check in Settings -> Privacy & Security -> Password and I see that only the outgoing mail credentials are there but not the incoming mail credentials when they should be stored.

Would there be any possibility or option to never ask for the credentials and can only be changed from the password window?

Thank you. Regards

Asked by Abelardo A.M. 1 week ago

Last reply by DavidGG 5 hours ago

Import from Outlook 2024

Hi, I have Outlook 2024 and not able to Import all my files to Mozilla Thunderbird. I click on Import from Outlook, it churns then closes Thunderbird. Appears my calendar… (read more)

Hi, I have Outlook 2024 and not able to Import all my files to Mozilla Thunderbird. I click on Import from Outlook, it churns then closes Thunderbird. Appears my calendar imported but do not see any of my Personal Folders. Help would be much appreciated. Thanks, Arnie

Asked by arnie5 1 day ago

Last reply by Matt 6 hours ago

Google not transferring mail to thunderbird?

I have Thunderbird mail. I have had it for years. But it has been hacked ? by whom. I believe it is Google. As I have a Gnome account and they constantly want me to … (read more)

I have Thunderbird mail. I have had it for years. But it has been hacked ? by whom. I believe it is Google. As I have a Gnome account and they constantly want me to delete it. And I am unable to get my mail on Thunderbird because Google it appears won't send it. I have a google account on my Linux Mint. I have checked my google account and password. I am also unable to upload photos on Facebook Lite. I uploaded an embarrassing block of my email by our Health Minister Mary Ann Thomas and I have been hacked ever since. I don't understand why Google would be involved if its only the Victorian state Government. Are you able to help me. I am going to get an external CD rom and load Duckduckgo on it to see if this will help. I don't write code but can understand basic concepts and load via instructions. I'm a 78 year old widow with a lot of discernment. The Victorian Australia situation worries me and I talk about it. I'm wondering if we have any free speech at all

Asked by Stephanie Mortimer 20 hours ago

Last reply by Matt 6 hours ago

Reply or New Email Display Text

I have been using Thunderbird for several years, without a problem. This week I started getting pages of this text when I attempt to reply to a message or compose a new m… (read more)

I have been using Thunderbird for several years, without a problem. This week I started getting pages of this text when I attempt to reply to a message or compose a new message. See image. Newly received and older email display fine with no errors based upon the font used in the email, etc. The signatures on newly received and older email all display fine.

Asked by CJ99 15 hours ago

Last reply by Matt 6 hours ago

When I open an email today, I need the date to show, along with the time -- the date is supressed on today's email.

I hope you don't mind if I re-ask for everyone's help. The last time I posted this unresolved issue was July of 2016. All I need is that on every email I open, that ema… (read more)

I hope you don't mind if I re-ask for everyone's help.

The last time I posted this unresolved issue was July of 2016.

All I need is that on every email I open, that email will have both the date and time displayed. At present, when I open a new email received today, the date is missing (suppressed), it only shows the time. If I open an older email, say from yesterday, the date and time will display just fine.

This simple request is to always have the date showing on every email, including today's email, where the date does not display.

Rationale: I open every email the same day received (100+ per day) and none show the date. Most are responded-to and closed. Some emails are part of multi-day projects and will remain open until the project completes, perhaps several days or a week later, being repeatedly looked at for details during phone calls or portions copied to others by email --- but none show the date, which is frequently critical to prioritizing their importance. They are left on a monitor like organized post-it notes, always in view, looked at many times a day for reference against the project they are related to. The only way to get a date to show, is to wait until the next day, and close-reopen each and every email --- it's a real nuisance.

Thank you to everyone who's trying to help, It's very appreciated.

Asked by chart 1 day ago

Last reply by Matt 6 hours ago

Some emails seem to disappear

I run Thunderbird on my HP Windows 11 laptop. Occasionally certain Inbox email messages seem to disappear. Just the other day I purchased a Microsoft Office 2019 package.… (read more)

I run Thunderbird on my HP Windows 11 laptop. Occasionally certain Inbox email messages seem to disappear. Just the other day I purchased a Microsoft Office 2019 package. I received a confirmation email from Groupon and a email from the software provider Tomslicense. Both seemed to be gone from my Inbox today. Luckily I also run The Thunderbird app on my Samsung A15 smartphone. I was able to locate the missing emails on the phone and forward them back to myself. So what exactly is happening here? Could these emails be masked or hidden somehow by Thunderbird? Any ideas? Thanks

Asked by peterwolfs 9 hours ago

Last reply by DavidGG 7 hours ago

mail stopped coming in

My mail stopped downloading Feb. 19 at 8:02 am. I use Bell and Mozilla Thunderbird with Windoes 11. Note that my wife also has Bell but Bell email and the messages down… (read more)

My mail stopped downloading Feb. 19 at 8:02 am. I use Bell and Mozilla Thunderbird with Windoes 11. Note that my wife also has Bell but Bell email and the messages download no problem. We both have the same email address, namely spaull@bell.net.

Asked by PIP SPAULL 9 hours ago

Last reply by DavidGG 6 hours ago

Thunderbird verification

Thunderbird ask for verification, but there is no where to click, no continue, and Im locked on the page. No way to exit, have to use ctrl>alt>delete to close this… (read more)

Thunderbird ask for verification, but there is no where to click, no continue, and Im locked on the page. No way to exit, have to use ctrl>alt>delete to close this page

Asked by Stuart Wohl 7 hours ago

Last reply by DavidGG 7 hours ago

Mail senden und empfangen

Hi, i am a german speaker. Please not a difficult english, than'ks! I use Thunderbird mail and have two accounts 1) @ alice-dsl.de --- no problem 2) @gmail.com --… (read more)

Hi, i am a german speaker. Please not a difficult english, than'ks! I use Thunderbird mail and have two accounts 1) @ alice-dsl.de --- no problem

2) @gmail.com ---- i cannot send and i get no mails but only at my PC /// android no problem

you have some ideas ?

with friendly and peaceful greetings fom HAMBURG

manfred🙋‍♂️🤸‍♂️😎🎈 plü

Asked by PLÜ 1 month ago

Last reply by DavidGG 7 hours ago

Thunderbird Inbox not displaying messages

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messa… (read more)

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messages in the Inbox title bar. 'Drafts' and 'Sent' all display correctly, but the 'Inbox' is blank with a grey icon of an envelope and the statement: "No message found". I am an IT novice. I looked on the 'help' pages. I have checked that no filters are set. I have right-clicked on the 'Inbox' title to display the menu with 'properties' at the bottom. I have clicked on that to bring up the dialog box with the "Repair" icon. It shows 'Inbox' in the 'Name' box but I note that the 'Location' box is blank. Presumably it should not be. Presumably it should show either the location of locally stored messages on my hard drive, or the location of the messages on the email server. I am not sure which. I have found the directory on my hard drive where I believe the messages are stored locally. The size of the file suggests to me that they are all there. The periodic 'Checking for new messages' is happening, but nothing is displaying, though a check via webmail shows that new messages are arriving on the server. What should I do to get my Inbox to display correctly? With many thanks, Iain

Asked by iwright2 4 days ago

Last reply by DavidGG 8 hours ago

outgoing mail stopped working

I use Thunderbird for long time and it worked well until last week, my mail is from Hostinger and outgoing emails stopped working. They still work on hostinger web mail, … (read more)

I use Thunderbird for long time and it worked well until last week, my mail is from Hostinger and outgoing emails stopped working. They still work on hostinger web mail, I remove account on Thunderbird, add again, changed password for email, nothing helps. Incoming mail is all good, all settings are as per data from Hostinger and Thunderbird. Please help, not sure what else to do. this is the message I get every time.

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hostinger.com failed. The server may be unavailable or is refusing SMTP connection. Please verify that your Outgoing server (SMTP) setting are correct and try again.

These are my SMTP setting: HOSTINGER smtp.hostinger.com 465 SSL/TLS Normal password

Please Help. Thank you!

Asked by petr30 9 hours ago

Last reply by DavidGG 9 hours ago

Thunderbird Wupdate Windows 10, wersja 21H2 i 22H2

After installing the Windows Thunderbid update, it downloads a gmail message about one per hour. Please help what could be the cause. Windows 10, wersja 21H2 i 22H2 64 Th… (read more)

After installing the Windows Thunderbid update, it downloads a gmail message about one per hour. Please help what could be the cause. Windows 10, wersja 21H2 i 22H2 64 Thunderbird 128.7.1esr (32 bity)

Asked by Paweł Kolano 3 days ago

Last reply by Wayne Mery 9 hours ago