Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Sync data all erased!

  • 3 odpovědi
  • 15 má tento problém
  • 1 zobrazení
  • Poslední odpověď od SafeBrowser

more options

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe.

- I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "Sync Options" & choose "Replace all data on this computer with my Sync data" - Now I cannot find anything of my data except some obsolete bookmarks.

No settings, no passwords, no history, no tabs... nothing!

I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option!

My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever?

Thanks in advance.

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe. - I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "''Sync Options" & choose "Replace all data on this computer with my Sync data''" - Now I cannot find anything of my data except some obsolete bookmarks. No settings, no passwords, no history, no tabs... nothing! I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option! My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever? Thanks in advance.

Upravil uživatel MHD_MUS dne

Všechny odpovědi (3)

more options

Sync was intended to synchronize your personal information between devices/computers, not for permanent or temporary back-up of your personal information (bookmarks, passwords, etc.).

You are safer creating a back-up of that information on a CD/DVD or a USB/pin/jump/thumb drive. You should backup your personal information regularly. Read about Firefox Sync --> https://support.mozilla.com/en-US/kb/what-firefox-sync



If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Upravil uživatel SafeBrowser dne

more options

No, there's something else wrong. The data is only erased on my Mac, not on my PC. This happened to me before and I thought it was just a bad hard drive, but I think it's Lion OS. Please fix this because I dislike safari.

Thank you, Mike

more options

mflynn:

Your question is different from the original question: the original poster was using Sync as a backup tool and not for its intended purpose.

Please ask a new question and include all helpful details of your problem.

Upravil uživatel SafeBrowser dne