Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I had old profile but when I tried logging in a new computer where I had to reset my password, sync has not happened. It ceated a black new profile

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af FredMcD

more options

My old laptop was stolen. So I signed in a new firefox in anew computer after changing the password. But, I could not see my old data

My old laptop was stolen. So I signed in a new firefox in anew computer after changing the password. But, I could not see my old data

Alle svar (1)

more options

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address