FlashPlayer only works once after reinstall
Hi, i'm out of ideas and i need some help.
I currently have the problem, that my flashplayer is not working anymore. When i reinstall Firefox and Flashplayer it works exactly one time. As soon as i close firefox and open it again, its broken again.
How does it manifest FlashPlayer is not working? Opening a YouTube video, the video doesn't start. I can see the menu and right clicking shows me the Flash context menu. I can open global settings, but clicking "settings" doenst do anything. Visiting the Settings Pages at adobe.com shows me just a blank space. It recognizes there's flash, shows context menu but it shows nothing.
What i already tried: At first i tried turning off different Addons one by one, resetting Firefox and check with "about:plugins" if the Path is correct and if its activated. (It is.) i reinstalled firefox completly, including addons, all saved data. Complete new installation. And i uninstalled and installed Flashplayer. (13.0.0.214) Last thing i tried was installing Beta Firefox (v.30.0) But nothing helped. It works on the first start, then its broken.
Here are some technical informations (Troubleshooting Information) - Sorry its german: __________________________________________________________________________________________________ Allgemeine Informationen
Name: Firefox Version: 30.0 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
Absturzberichte der letzten 3 Tage
Alle Absturzberichte (einschließlich 1 nicht abgesendeter Absturzbericht in dieser Zeitspanne)
Erweiterungen
Name: Adobe Acrobat - Create PDF Version: 1.2 Aktiviert: false ID: web2pdfextension@web2pdf.adobedotcom
Wichtige modifizierte Einstellungen
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20140529161749 browser.startup.homepage_override.buildID: 20140529161749 browser.startup.homepage_override.mstone: 30.0 dom.mozApps.used: true extensions.lastAppVersion: 30.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true network.http.spdy.enabled: false network.http.spdy.enabled.v3: false network.http.spdy.enabled.v3-1: false places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true
Grafik
Direct2D aktiviert: true DirectWrite aktiviert: true (6.1.7601.17789) Geräte-ID: 0x1080 GPU #2 aktiv: false GPU-beschleunigte Fenster: 1/1 Direct3D 10 Karten-Beschreibung: NVIDIA GeForce GTX 580 Karten-RAM: 1536 Karten-Treiber: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Treiber-Datum: 5-19-2014 Treiber-Version: 9.18.13.3788 Vendor-ID: 0x10de WebGL-Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 580 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
JavaScript
Inkrementelle GC: true
Barrierefreiheit
Aktiviert: false Barrierefreiheit verhindern: 0
Bibliotheken-Versionen
NSPR Minimal vorausgesetzte Version: 4.10.4 Verwendete Version: 4.10.4
NSS Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC
NSSSMIME Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC
NSSSSL Minimal vorausgesetzte Version: 3.16 Basic ECC Verwendete Version: 3.16 Basic ECC
NSSUTIL Minimal vorausgesetzte Version: 3.16 Verwendete Version: 3.16 __________________________________________________________________________________________________
Installed Plugins: Shockwave Flash
Datei: NPSWF32_13_0_0_214.dll Pfad: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll Version: 13.0.0.214 Status: Aktiviert Shockwave Flash 13.0 r0
MIME-Typ Beschreibung Endungen application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl
.....
Geändert am von Wambo
Ausgewählte Lösung
Hi, don't worry about it. We can read it.
First try to follow these directions:
- Uninstall Flash player using Adobe's tool: http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe
- Go to get.adobe.com/flashplayer to download the latest Flash
- Close Firefox
- Run the installer
- Try again.
If that doesn't work, you can try to disable Protected Mode in Flash 11.3 and above by adding the line ProtectedMode=0 to the Flash "mms.cfg" file located in one of these locations: [46]
(Windows 32bit) C:\Windows\System32\Macromed\Flash (Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash
For example, on a Windows 7 64-bit system, open the C:\Windows\SysWOW64\Macromed\Flash folder, copy the file "mms.cfg" to the desktop, open it in Notepad, add a new line ProtectedMode=0 and then close Notepad, saving your changes. Next, go back to the C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop. [47] [48] [49]
Note: To re-enable Flash Protected Mode, either restore a backup of the original mms.cfg file, if you saved one, or else re-edit the mms.cfg file to remove the ProtectedMode=0 l line you added. Updating Flash Player or installing a newer version does not automatically re-enable Protected Mode
Alle Antworten (3)
Ups, wasnt a good idea to use a line of hashes as stripline... :P
Geändert am von Wambo
Ausgewählte Lösung
Hi, don't worry about it. We can read it.
First try to follow these directions:
- Uninstall Flash player using Adobe's tool: http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe
- Go to get.adobe.com/flashplayer to download the latest Flash
- Close Firefox
- Run the installer
- Try again.
If that doesn't work, you can try to disable Protected Mode in Flash 11.3 and above by adding the line ProtectedMode=0 to the Flash "mms.cfg" file located in one of these locations: [46]
(Windows 32bit) C:\Windows\System32\Macromed\Flash (Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash
For example, on a Windows 7 64-bit system, open the C:\Windows\SysWOW64\Macromed\Flash folder, copy the file "mms.cfg" to the desktop, open it in Notepad, add a new line ProtectedMode=0 and then close Notepad, saving your changes. Next, go back to the C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop. [47] [48] [49]
Note: To re-enable Flash Protected Mode, either restore a backup of the original mms.cfg file, if you saved one, or else re-edit the mms.cfg file to remove the ProtectedMode=0 l line you added. Updating Flash Player or installing a newer version does not automatically re-enable Protected Mode
Disabling ProtectedMode worked. Thanks.