Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

SubFolders disappeared-Can see them in Windows Explorer but not in TB

  • 1 Antwort
  • 1 hat dieses Problem
  • 9 Aufrufe
  • Letzte Antwort von Matt

MoeHamdan
MoeHamdan
more options

I have folders under Inbox and again additional subfolders off folders. They all disappeared. I can browse out to the folder and see them and the 26 or so .msf files but I can't get them to link to Thunderbird.

I am running windows 7 and TB 24.6 using IMAP

I have completely removed TB and reinstalled it, renamed and recreated a windows profile and with the same results.

Another person has access to the e-mail account but they save their IMAP e-mails to a different directory location and they can see all the e-mails and subfolders.

I have folders under Inbox and again additional subfolders off folders. They all disappeared. I can browse out to the folder and see them and the 26 or so .msf files but I can't get them to link to Thunderbird. I am running windows 7 and TB 24.6 using IMAP I have completely removed TB and reinstalled it, renamed and recreated a windows profile and with the same results. Another person has access to the e-mail account but they save their IMAP e-mails to a different directory location and they can see all the e-mails and subfolders.

Alle Antworten (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Help menu (alt+H) >Troubleshooting information

Click the show folder button for your profile Close Thunderbird

In Windows explorer delete the file Foldertree.json.

Restart Thunderbird.