Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Cannot seem to completely uninstall TB so that I can load a clean copy - when I load it automatically has all of the issues of the one I tried to uninsta.

  • 2 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von viking1973

more options

My Thunderbird started freezing up (not responding) about a month ago. It eventually starts up again but as soon as I select an e-mail it freezes again. I have uninstalled and then reinstalled and got the same results. I haver deleted all my messages, uninstalled and then defragmented the hard drive. Reinstalled a completely new download of TB (31.3.0) When it opens it has all of my messages and connections from before. It also still has the problem of freezing up (lasts about 5-10 minutes) It will not even shut down until that time is gone.

My Thunderbird started freezing up (not responding) about a month ago. It eventually starts up again but as soon as I select an e-mail it freezes again. I have uninstalled and then reinstalled and got the same results. I haver deleted all my messages, uninstalled and then defragmented the hard drive. Reinstalled a completely new download of TB (31.3.0) When it opens it has all of my messages and connections from before. It also still has the problem of freezing up (lasts about 5-10 minutes) It will not even shut down until that time is gone.

Alle Antworten (2)

more options
more options

None of these Antivirus solutions had any effect. I then took out all the Accounts and account related files in Thunderbird. I uninstalled Thunderbird and deleted all references to Thunderbird. I defragmented the hard drive and then re-installed a fresh download of Thunderbird from the Mozilla site (same number but did it to ensure I had the latest) I did this first on my older computer where the problem first started. It then seemed to be working normally. That seems to have taken care of the issue.

After a few days I then did the same with my new computer that hadn't had the problem until a few days after it happened to the older one.

It is appears to now be working normally.