Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Mozilla cannot load xpcom

  • 1 Antwort
  • 1 hat dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von philipp

monica211
monica211
more options

I am know getting this message, after some Windows updates. I am unable to open Mozilla. I have read a lot but am not tech savvy.. Where is the File to uninstall? If I go to control panel, installed programs, can I uninstall it from there. I have Vista. How do I save my bookmarks, downloads, etc that I have on Mozilla. Thank you

I am know getting this message, after some Windows updates. I am unable to open Mozilla. I have read a lot but am not tech savvy.. Where is the File to uninstall? If I go to control panel, installed programs, can I uninstall it from there. I have Vista. How do I save my bookmarks, downloads, etc that I have on Mozilla. Thank you

Alle Antworten (1)

philipp
philipp
  • Moderator
more options

hello monica211, this is a problem that sometimes happens after a windows system restore. please first try a clean reinstall of firefox:

  • download the full firefox setup file from https://www.mozilla.org/firefox/all/
  • uninstall firefox from the sytem control panel
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  • reinstall firefox

in case this did not help, the xpcom error message at startup might also be caused by thrid-party security tools: http://kb.mozillazine.org/Browser_will_not_start_up#.22Couldn.27t_load_XPCOM.22_error