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No sound in video

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Any video sent to me via email plays fine but has no sound. There isn't even a sound adjustment bar at the bottom of the playing screen.

Any video sent to me via email plays fine but has no sound. There isn't even a sound adjustment bar at the bottom of the playing screen.

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Where and how do you play these videos?

Generally, a video would be rather large to send as an email attachment. I'd expect you to be sent an URL or link to the video content and then it would normally open in your default media player. I wouldn't expect or require my email client to pay videos, or even music.