Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Can't see emails; account folder in Profiles is empty

  • 1 Antwort
  • 2 haben dieses Problem
  • 15 Aufrufe
  • Letzte Antwort von Bderksen

more options

For several years, I have been using three accounts in Thunderbird. Suddenly, on one account, all emails and sub folders have disappeared. None of the folders show, (Drafts, Trash, etc) except for "Inbox", and clicking on this has no effect, although it does appear that there are "placeholders" but no data for the emails that should be in the inbox. The folder for this account in Profiles\xxx.default\mail is empty. The folders for the other accounts have the appropriate files and sub-folders. I cannot find the missing .sbd folders or .msf files in the Recycle folder or anywhere else on the hard derive. I have tried "Repair Folder" with no effect. There is a possibility that Thunderbird may have been in the process of Compacting Folders when I shut the computer down. Any suggestions for recovering these files/emails would be greatly appreciated! Thunderbird 38.5.1, Win XP SP3

For several years, I have been using three accounts in Thunderbird. Suddenly, on one account, all emails and sub folders have disappeared. None of the folders show, (Drafts, Trash, etc) except for "Inbox", and clicking on this has no effect, although it does appear that there are "placeholders" but no data for the emails that should be in the inbox. The folder for this account in Profiles\xxx.default\mail is empty. The folders for the other accounts have the appropriate files and sub-folders. I cannot find the missing .sbd folders or .msf files in the Recycle folder or anywhere else on the hard derive. I have tried "Repair Folder" with no effect. There is a possibility that Thunderbird may have been in the process of Compacting Folders when I shut the computer down. Any suggestions for recovering these files/emails would be greatly appreciated! Thunderbird 38.5.1, Win XP SP3

Ausgewählte Lösung

I ran CHKDSK and it found and fixed a bunch of orphaned files. This restored the mail folder and solved the problem.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (1)

more options

Ausgewählte Lösung

I ran CHKDSK and it found and fixed a bunch of orphaned files. This restored the mail folder and solved the problem.