Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Internet problem using turbotax

  • 4 Antworten
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von FredMcD

more options

Firefox does not recognize that I am on the internet and will not let me download updated forms while I am working on turbotax

Firefox does not recognize that I am on the internet and will not let me download updated forms while I am working on turbotax

Alle Antworten (4)

more options

What messages are you seeing?

I thought Turbo did it's own downloads. Check the firewall.

more options

rereitman01 said

Firefox does not recognize that I am on the internet and will not let me download updated forms while I am working on turbotax

What do you mean by "Firefox does not recognize that I am on the internet"? Are you launching a Firefox window or tab from inside TurboTax?

more options

When I load turbo tax and open it on my computer, Turbo Tax asks me to update the tax forms. When I click okay, turbo tax gives me a message that I am not connected to the internet. Someone else mentioned that it might be a problem with the firewall. When I use my wife's computer, I don't have this problem with turbo tax.

more options

Firefox is not involved. Turbo Tax tried to access the web, and could not. Check the firewall, and your protection programs.