Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

T/Bird freezes when I attempt to move emails to other folders

  • 4 Antworten
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von christ1

russnjan
russnjan
more options

I receive emails that I want to store in folders under my account. I highlight the emails in the Inbox, right click the mouse, and either select the folder I used previously to store these emails, or, I use the "Move To" selection. When I select OK, the screen freezes. I am faced with two choices to get out of the problem, either "X" out to close the program, or, "Wait for the program". This last option never works, so I can only close T/Bird. When I reopen, the messages are still in the Inbox.

I am using Windows 10 with T/Bird 45.1.0.

I've notices in the forums that there is reference to Version 46.0, but when I check for updates, I am advised I have the latest version.

I receive emails that I want to store in folders under my account. I highlight the emails in the Inbox, right click the mouse, and either select the folder I used previously to store these emails, or, I use the "Move To" selection. When I select OK, the screen freezes. I am faced with two choices to get out of the problem, either "X" out to close the program, or, "Wait for the program". This last option never works, so I can only close T/Bird. When I reopen, the messages are still in the Inbox. I am using Windows 10 with T/Bird 45.1.0. I've notices in the forums that there is reference to Version 46.0, but when I check for updates, I am advised I have the latest version.

Alle Antworten (4)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

I am using Windows 10 with T/Bird 45.1.0.

That is the latest release version.

russnjan
russnjan Fragesteller
more options

Thanks for the reply. I'm using Kaspersky Total Security 15.02.361(e)

Corey 'linuxmodder' Sheldon
Corey 'linuxmodder' Sheldon
more options

T/Bird 46+ is alpha / beta,

1) How many emails are we transferring at one time?

2) Ram and Win 10 version ?

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?