We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox won't update even after I download the update and delete former version

  • 2 Antworten
  • 3 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von Yaelg

Yaelg
Yaelg
more options

I have firefox version 47.0.1. on a Macbook pro. I keep getting alerts to update to version 49, and then a message saying that the update can't happen automatically so I need to go to Mozilla website. I've tried to upload the new version from the website at least 10 times, but even after restarting firefox and deleting the old version, I somehow still end up with version 47.0.1 and then the alerts to update start again.

I have firefox version 47.0.1. on a Macbook pro. I keep getting alerts to update to version 49, and then a message saying that the update can't happen automatically so I need to go to Mozilla website. I've tried to upload the new version from the website at least 10 times, but even after restarting firefox and deleting the old version, I somehow still end up with version 47.0.1 and then the alerts to update start again.

Alle Antworten (2)

alan_r
alan_r
more options

You have an extension that you would be much better off without - Searchme 2.8 (searchme@mybrowserbar.com) . See if that helps. What does it do for you? Do you Know where it came from? Google for the general idea. Use the Malware Tips link for removal.

Yaelg
Yaelg Fragesteller
more options

alan_r said

You have an extension that you would be much better off without - Searchme 2.8 (searchme@mybrowserbar.com) . See if that helps. What does it do for you? Do you Know where it came from? Google for the general idea. Use the Malware Tips link for removal.

Thank you, alan_r! You sent me off to look in the right direction. I'm having problems downloading a program that will remove searchme but now I know the source of the problem so I will continue to look for a solution. Thank you!