Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Attachments to my emails automatically delete when I click on them. I need to fix this as my attachments are important. Please help.

  • 1 Antwort
  • 2 haben dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von Matt

more options

This does not happen to every attachment, but it has been happening more often in the past week. The attachment icon (the paperclip) is visible and when I click on it, the attachment disappears. The main email message stays, but the attachment is gone. I have checked my spam folder, but it's not there. Even if it saved to my desktop, that would be great. But it does not.

This does not happen to every attachment, but it has been happening more often in the past week. The attachment icon (the paperclip) is visible and when I click on it, the attachment disappears. The main email message stays, but the attachment is gone. I have checked my spam folder, but it's not there. Even if it saved to my desktop, that would be great. But it does not.

Alle Antworten (1)

more options

Thunderbird's attachment icon has always been a little optimistic. I do not know exactly when it gets it wrong, but it has something to do with embedded images in the body of the email, and sometimes signatures.

My guess is you are loosing nothing, just chasing wrong information and getting concerned about it. There is an add-on. Show all body parts. https://addons.mozilla.org/en-US/thunderbird/addon/show-all-body-parts/?src=search

Show all body parts provides a menu where you can set Thunderbird to display all the parts of the email normally hidden as attachments. Including those attachments you think you are loosing.