Attachments disappear when email becomes part of an email chain
When I get an email with an attachment I open it. Then respond to it as do others and it becomes part of an email chain. Can't go back and retrieve attachment from original email.
When I get an email with an attachment I open it. Then respond to it as do others and it becomes part of an email chain. Can't go back and retrieve attachment from original email.
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In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
- Who is the email provider?