Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I accidentally deleted new profile on Mac while trying to move profile from Linux computer. Now new Thunderbird download won't open. What do I do?

  • 1 Antwort
  • 1 hat dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von Matt

BiceDavid
BiceDavid
more options

I was trying to import my old profile from a linux computer into a new download of Thunderbird on a Mac. Somehow I deleted the new profile rqlrq3y3.default from the Mac and Thunderbird won't open - error message "Thunderbird profile cannot be loaded". I used troubleshooting and sure enough the profile is blank. I thought I could fix the problem deleting Thunderbird from the Mac and downloading it again. The same error message comes up. How can I reenter the new profile name into Thunderbird on the Mac? Thunderbird won't open on the Mac so I can't create a new profile. Or, what else can I do to fix repair the lost new profile? Thanks for any suggestion.

I was trying to import my old profile from a linux computer into a new download of Thunderbird on a Mac. Somehow I deleted the new profile rqlrq3y3.default from the Mac and Thunderbird won't open - error message "Thunderbird profile cannot be loaded". I used troubleshooting and sure enough the profile is blank. I thought I could fix the problem deleting Thunderbird from the Mac and downloading it again. The same error message comes up. How can I reenter the new profile name into Thunderbird on the Mac? Thunderbird won't open on the Mac so I can't create a new profile. Or, what else can I do to fix repair the lost new profile? Thanks for any suggestion.

Ausgewählte Lösung

given you apparently know where the "profiles" folder is to identify the rqlrq3y3.default is missing.

Go up to the folder above it and delete the profile.ini file and then start Thunderbird. Without that file a new default profile should be created.

Do not set up any accounts in that profile. replace it's content with the content from your Linux installation.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

Ausgewählte Lösung

given you apparently know where the "profiles" folder is to identify the rqlrq3y3.default is missing.

Go up to the folder above it and delete the profile.ini file and then start Thunderbird. Without that file a new default profile should be created.

Do not set up any accounts in that profile. replace it's content with the content from your Linux installation.