One particular site won't load, and there is no error message.
When I try to load this site, nothing happens. Typing it into the address bar and pressing enter does nothing, the current page just remains as if nothing ever happened. If I open a new tab and enter the address, the tab just remains blank.
If I search for the site on Google and try to press the link to it, again nothing happens. It's as if the browser is completely unresponsive toward clicking the link.
I've tried disabling all add-ons, clearing all cache. The site opens fine in other browsers (Chrome, Links, Tor), and it's just this one site.
For some strange reason I am able to access the English part of their site, this is it: http://www.misa.se/international/english-engelska/ But from there on I am completely unable to navigate it. Clicking on a ny of the 6 buttons on the blue bar up top does nothing. No error message.
This is the oddest thing. I could just browse it from a different browser, but I'd like to figure out what's wrong here.
Alle Antworten (6)
What is the link you are having trouble with?
This is the link I am unable to access: https://www.misa.se/
I am, however, able to access this one: http://www.misa.se/international/english-engelska/ (No HTTPS on that one? Pressing for example "Hem", "Om Misa" or "Kontakta oss" on the blue bar does absolutely nothing.)
I opened the developer tools and tried to look around, but I'm not very familiar with anything there. I've attached an image of the only thing I found, although I'm not sure how relevant it is.
Thanks!
edited: And again, clearing the cache does nothing.
Geändert am von ignostic
I had no problem with either link.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
Your screenshot shows the server previously sent a redirect from insecure to secure and Firefox cached this. If you bypass the cache using Ctrl+Shift+r or Shift+clicking the reload button, do you get the same result?
If your Firefox mysteriously fails on redirects with a blank page, check this on the Preferences page:
- Windows: "3-bar" menu button (or Tools menu) > Options
- Mac: "3-bar" menu button (or Firefox menu) > Preferences
- Linux: "3-bar" menu button (or Edit menu) > Preferences
In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"
Also, since you run the NoScript extension, I assume you have checked whether any script sources are blocked on the page -- it uses a lot of them -- and unblocked as many as you feel comfortable allowing.
I've now cleared the cache, removed any cookies, and made sure all the things mentioned above are disabled.
Not even in safe-mode am I able to access the site. And again, I don't even get an error message or anything, it just does not respond to the link at all. Whether I enter it manually in the address bar, or click on the link in Google, doesn't matter: nothing happens.
Pressing the refresh button after attempting to manually enter the address just clears the address field. If I'm clicking the link in Google, the Google-page remains as it is completely undisturbed, it doesn't even try to load the link. Incredibly odd behaviour.
I truly wish I could provide you with more information about the problem, but the browser is telling me nothing.
If it is relevant: I am able to access the site through one of those free proxy-type sites, the one I tried was https://hide.me/en/proxy.