Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox crashes

  • 2 Antworten
  • 2 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von CarolK65

CarolK65
CarolK65
more options

Windows 10 did an auto update tonight. Since then firefox continually crashes. I tried the refresh option and safemode option and neither work. It will get as far as opening firefox for a split second and then crashing again.

Crash ID: bp-200cdea8-de95-4da9-a7b0-9c8e31170713

Windows 10 did an auto update tonight. Since then firefox continually crashes. I tried the refresh option and safemode option and neither work. It will get as far as opening firefox for a split second and then crashing again. Crash ID: bp-200cdea8-de95-4da9-a7b0-9c8e31170713

Ausgewählte Lösung

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.

Diese Antwort im Kontext lesen 👍 2

Alle Antworten (2)

Shadow110
Shadow110
more options

Ausgewählte Lösung

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.

Geändert am von Shadow110

CarolK65
CarolK65 Fragesteller
more options

Thank you very much for the quick and helpful response.