Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

What is Searchencrypt and is from Firefox?

more options

All the sudden I'm getting this "searchencrypt.org" search engine. Is this from Mozilla? It came out of nowhere and I can't get rid of it. Is it a virus? I've used my PC matic to scan it and it does not show up as a virus, but I WANT IT OUT OF MY COMPUTER. Can you help?

All the sudden I'm getting this "searchencrypt.org" search engine. Is this from Mozilla? It came out of nowhere and I can't get rid of it. Is it a virus? I've used my PC matic to scan it and it does not show up as a virus, but I WANT IT OUT OF MY COMPUTER. Can you help?

Alle Antworten (1)

more options

That is not one of the built-in search engine plugins, so it may be an add-on.

Here's my suggested procedure for tracking down and cleaning up bad add-ons and other hijackers. I know it seems long, but it's really not that bad.

(1) Open the Windows Control Panel, Uninstall a Program.

After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Be suspicious of everything you do not recognize/remember, as malware often uses important or innocent sounding names to discourage you from removing it.

Take out as much trash as possible here. If you're not sure, feel free to post program names or a screenshot of the list.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. All extensions are optional; the troublemaker might not be obvious from its name... although it might mention search or security.

Before Firefox 57, a link sometimes would appear above at least one disabled extension to restart Firefox to make the change effective. You can complete your work on the tab and click one of the links as the last step. In Firefox 57, disabling should be immediate, but you may need to reload pages to notice any change.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in this support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Hopefully that will flush anything on your system and in your Firefox that could be a problem.

(4) Finally, check these settings to make sure they are back to what you prefer:

Success?