Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Can't install add-ons from addons.mozilla website

  • 2 Antworten
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von isidonis

more options

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

Ausgewählte Lösung

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (2)

more options

Ausgewählte Lösung

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

more options

Now it's working! Thank you friend for your help. :) Have a nice day.