Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox hangs if I set it to clear private data on exit

  • 1 Antwort
  • 2 haben dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von Dan R.

Dan R.
Dan R.
more options

Firefox 62.0.1 on Android 7

If I select the "Site settings" checkbox from the list of data to clear, firefox hangs with the "Clearing private data ..." message at the bottom of the screen when I choose Quit. I let it sit there for an hour with no change.

- I can use the "Clear private data" item from the menu with no problem - None of the other check boxes ( in the list of data to clear on exit) cause any problem

Firefox 62.0.1 on Android 7 If I select the "Site settings" checkbox from the list of data to clear, firefox hangs with the "Clearing private data ..." message at the bottom of the screen when I choose Quit. I let it sit there for an hour with no change. - I can use the "Clear private data" item from the menu with no problem - None of the other check boxes ( in the list of data to clear on exit) cause any problem

Alle Antworten (1)

Dan R.
Dan R. Fragesteller
more options

drawson1 said

Firefox 62.0.1 on Android 7 If I select the "Site settings" checkbox from the list of data to clear, firefox hangs with the "Clearing private data ..." message at the bottom of the screen when I choose Quit. I let it sit there for an hour with no change. - I can use the "Clear private data" item from the menu with no problem - None of the other check boxes ( in the list of data to clear on exit) cause any problem

The only way to fix this turned out to be uninstall / re-install, but that brought up a whole host of problems, including no way to export bookmarks, and no way to export saved logins.