Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Can't set up using an existing account

  • 22 Antworten
  • 1 hat dieses Problem
  • 216 Aufrufe
  • Letzte Antwort von bmartel77

bmartel77
bmartel77
more options

Currently unable to set up to an existing account on a new laptop. I’ve verified user name and password on the old laptop, but these don’t work when setting up the new one. The Thunderbird set-up wizard found my configuration in the Mozilla ISP DB, but can’t verify it. In other words, it won’t accept my username or password. I’ve done this for both IMAP and POP3, but it makes no difference. I’ve confirmed user name and password for both smtp and mail folders, and tried them in setting up. However, on the new laptop, Thunderbird doesn’t ask for user name, but just the name as displayed to others. Once I get set up, I’d like to copy my archive into the new system. One thing at a time…

Currently unable to set up to an existing account on a new laptop. I’ve verified user name and password on the old laptop, but these don’t work when setting up the new one. The Thunderbird set-up wizard found my configuration in the Mozilla ISP DB, but can’t verify it. In other words, it won’t accept my username or password. I’ve done this for both IMAP and POP3, but it makes no difference. I’ve confirmed user name and password for both smtp and mail folders, and tried them in setting up. However, on the new laptop, Thunderbird doesn’t ask for user name, but just the name as displayed to others. Once I get set up, I’d like to copy my archive into the new system. One thing at a time…

Ausgewählte Lösung

Okay, I’ll call this resolved, though as I mentioned up front, my larger purpose is backing up the email archive. Apparently, I must disable my POP3 account on the old computer, create an IMAP account, and then migrate the archive from local folders to the new IMAP account. That’s a necessary step before backing up the archive to a different laptop, but I guess I’ll find out.

Thank you to Toad-Hall, sfhowes, Zenos and Matt for bearing with me through all this.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (2)

bmartel77
bmartel77 Fragesteller
more options

Okay, I’ll call this resolved, though as I mentioned up front, my larger purpose is backing up the email archive. Apparently, I must disable my POP3 account on the old computer, create an IMAP account, and then migrate the archive from local folders to the new IMAP account. That’s a necessary step before backing up the archive to a different laptop, but I guess I’ll find out.

Thank you to Toad-Hall, sfhowes, Zenos and Matt for bearing with me through all this.

bmartel77
bmartel77 Fragesteller
more options

Ausgewählte Lösung

Okay, I’ll call this resolved, though as I mentioned up front, my larger purpose is backing up the email archive. Apparently, I must disable my POP3 account on the old computer, create an IMAP account, and then migrate the archive from local folders to the new IMAP account. That’s a necessary step before backing up the archive to a different laptop, but I guess I’ll find out.

Thank you to Toad-Hall, sfhowes, Zenos and Matt for bearing with me through all this.

  1. 1
  2. 2