Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox crashes on many different websites

  • 3 Antworten
  • 1 hat dieses Problem
  • 17 Aufrufe
  • Letzte Antwort von philipp

more options

Firefox couldnt play some Youtube video at first. Then it crashes randomly while browsing different websites. Here is my latest crash report: https://crash-stats.mozilla.com/report/index/5bf3336f-6c84-426b-8bd0-f47ae0190228

I've tried to reinstalled Firefox many times but nothing works. Tried Safemode but it didnt help either :( .

Firefox couldnt play some Youtube video at first. Then it crashes randomly while browsing different websites. Here is my latest crash report: https://crash-stats.mozilla.com/report/index/5bf3336f-6c84-426b-8bd0-f47ae0190228 I've tried to reinstalled Firefox many times but nothing works. Tried Safemode but it didnt help either :( .

Ausgewählte Lösung

hi LNSWE, unfortunately this kind of issue is a problem for users of windows N editions after the update to windows 10 1809 & installing the media feature pack.

this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false, then restart firefox once.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (3)

more options

Ausgewählte Lösung

hi LNSWE, unfortunately this kind of issue is a problem for users of windows N editions after the update to windows 10 1809 & installing the media feature pack.

this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false, then restart firefox once.

more options

Thank you for the quick response. Your solution works. Much appreciated, Philipp.

more options

you're very welcome :))