Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Firefox refresher deleted my saved passwords, and then I deleted the "old firefox" folder

more options

Okay so here's what happened. Firefox recommended I do the refresher since firefox was slow. I did it refreshed firefox, not realizing it was going to delete my passwords and save it in a folder. I thought it was going to leave it alone. I saw the old firefox folder and deleted it, then emptied my trash, then when I tried to log in to a site, I went to saved passwords and everything was gone! Please help me. How can I get my old saved passwords back? To top it off, I do not remember my firefox password to my account. I also tried the recovery key option under account recovery (which says not set) but I do not remember my password. What do I do?

Okay so here's what happened. Firefox recommended I do the refresher since firefox was slow. I did it refreshed firefox, not realizing it was going to delete my passwords and save it in a folder. I thought it was going to leave it alone. I saw the old firefox folder and deleted it, then emptied my trash, then when I tried to log in to a site, I went to saved passwords and everything was gone! Please help me. How can I get my old saved passwords back? To top it off, I do not remember my firefox password to my account. I also tried the recovery key option under account recovery (which says not set) but I do not remember my password. What do I do?

Alle Antworten (1)

more options

Hi louise820wcu, I'm not lucky enough to be a Mac user but, maybe I can suggest something. Do you have Time Machine set up? I found this article which might help: how to recover deleted files on Mac