Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Archive folder is empty. Where did all my 2019 emails go?

  • 4 Antworten
  • 0 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von ral52

more options

I have archives set up as attached, but nothing's in the archive folder. My Trash folder is now only showing 2020 emails, although it used to show them all.

I have archives set up as attached, but nothing's in the archive folder. My Trash folder is now only showing 2020 emails, although it used to show them all.
Angefügte Screenshots

Alle Antworten (4)

more options

Right click on the Archive folder, choose properties. In the pop up box, choose repair folder. Give it several minutes to run and see if that will make all of the old messages display.

more options

Repairing the Archives folder didn't do anything. In the Properties window, it says there's only 1 message.

Thanks, again, for your help. Please tell me what to do next.

more options

Is this a Pop mail account?

If yes.

In Thunderbird

  • Help > Troubleshooting Information
  • Click on 'Open Folder'

A new window opens showing contents of profile name folder.

  • Click on 'Mail' folder
  • click on pop mail account name folder
  • Post an image showing all contents of pop mail account name folder - make sure 'size' column is visible.
  • You should see a 'Archives.sbd' folder - click on it to see contents.
  • Post an image showing all contents of 'Archives.sbd' folder.

This will allow the forum to see if there is a missing mbox file which is preventing Thunderbird from showing contents of 'Archives'.

more options

That was the first question you asked me and no, it's an IMAP.