Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Sites like Aliexpress fail to work properly

  • 3 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von FredMcD

arcovox
arcovox
more options

Since a few days, I cannot use Firefox anymore for AliExpress. - The searchbar doesn't work (nothing happens if I press 'search') - If I have to press a button (like in a dispute pressing 'Confirm') nothing happens. Microsoft Edge works fine in that case, so it must be something in Firefox. (have 84.0.1, 64 bit on Windows 10 prof)

Since a few days, I cannot use Firefox anymore for AliExpress. - The searchbar doesn't work (nothing happens if I press 'search') - If I have to press a button (like in a dispute pressing 'Confirm') nothing happens. Microsoft Edge works fine in that case, so it must be something in Firefox. (have 84.0.1, 64 bit on Windows 10 prof)

Alle Antworten (3)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

arcovox
arcovox Fragesteller
more options

Thanks,

After starting in safe mode, and then again starting in normal mode the problem disappears. But what caused it in the first place? (I haven't changed anything)

FredMcD
FredMcD
more options

It could have been a corrupt file that was overwritten.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.