We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Can log into main account but master password doesn't work

tjm442
tjm442
more options

I'm trying to remove my master password but when I go to settings to remove it and enter the password (the one that works for my main account), the "OK" button is ghosted out and I can't click it.

In short, the password that gets me into the account that allows me to post on this site isn't the "master password" and I can't recover the "master password".

Thanks for the help!

I'm trying to remove my master password but when I go to settings to remove it and enter the password (the one that works for my main account), the "OK" button is ghosted out and I can't click it. In short, the password that gets me into the account that allows me to post on this site isn't the "master password" and I can't recover the "master password". Thanks for the help!

Alle Antworten (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

The Master Password/Primary Password is purely local to each installation of Firefox. It is separate from your Firefox Account login and does not Sync to your other installations of Firefox.

More info: