Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I've lost all my favourites

claire.gerardin
claire.gerardin
more options

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ? Thank you,

Alle Antworten (2)

jdun
jdun
more options

LOST ALL ITEMS THAT WHERE IN MY FAVORITES LIST IN BOTH FIREFOX AND CHROME EVERYTHING IS GONE

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi claire.gerardin, I hope you were able to restore your data by now? It's obviously been quite a while!

Hi jdun, are you on Windows? Try doing a regular shutdown and restart of Windows in case Windows doesn't have the correct permissions/privileges to access your user data. If that doesn't help, please start a new question. This one is nearing its six-month lock date.

https://support.mozilla.org/questions/new/desktop/form