Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Firefox asking for Primary password over and over but not accepting it when entered

  • 1 Antwort
  • 2 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von Terry

Brent W. Cool
Brent W. Cool
more options

So, Firefox asking for my Primary password over and over but not accepting it when i enter it. When i also tried to follow the steps to remove/deactivate my Primary password by unchecking the "Use a Primary password" box, it again asks me to enter the Primary Password, but the box where i then enter it here wont let me enter my actual Primary password. I don't know if its because the password is too long or too many characters to enter there or what. but the "OK" box also remains greyed out and doesn't turn the bolder color where you would be able to click OK to remove your password. Please help!!

So, Firefox asking for my Primary password over and over but not accepting it when i enter it. When i also tried to follow the steps to remove/deactivate my Primary password by unchecking the "Use a Primary password" box, it again asks me to enter the Primary Password, but the box where i then enter it here wont let me enter my actual Primary password. I don't know if its because the password is too long or too many characters to enter there or what. but the "OK" box also remains greyed out and doesn't turn the bolder color where you would be able to click OK to remove your password. Please help!!

Alle Antworten (1)

Terry
Terry
more options

As a last resort, you could use this procedure: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it You may be able to save your logins by copying the files mentioned here: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile That probably won't work if you reset the 'primary' password.