Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

blank emails

  • 3 Antworten
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von christ1

more options

Thunderbird froze. I rebooted my PC. I restarted Thunderbird. It opened. But......now older INBOX emails received before the crash are empty. They open but no content. New emails are fine. Emails in all other folders are fine. What can I do to restore the content of those emails without losing them? Thank you for your help!

Thunderbird froze. I rebooted my PC. I restarted Thunderbird. It opened. But......now older INBOX emails received before the crash are empty. They open but no content. New emails are fine. Emails in all other folders are fine. What can I do to restore the content of those emails without losing them? Thank you for your help!

Alle Antworten (3)

more options

In addition to this, I did a “repair folder” and now the same older emails with no content have disappeared. So again, how can I fix this?

more options

Hello there hiehrer. We have read your message. We try to help you.

Try to reset toolbars and controle to resolve the problem. Is a option

Or you can right click on the folder and select properties and then the repair button to re-index your mail.

https://support.mozilla.org/en-US/kb/thunderbird-crashes What crashes did you had?

Please report to us your crash number with pop up text


Greetings Firefox volunteer.

Geändert am von День сумо

more options

It sounds like your mail files got corrupted. Depending on the state of corruption using "Repair Folder" may erase messages from the affected folder which cannot be recovered anymore. In other words, the damage was already done, and by using "Repair Folder" Thunderbird did attempt to repair the damage and get mail files back into a consistent state. In that case you'd need to restore the lost messages from a recent backup done prior to the corruption.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird