Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Browser hacked?

  • 2 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von FredMcD

sierramcgivney
sierramcgivney
more options

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies.

OS Info: Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0

Device Info: Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor

Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies. '''OS Info:''' Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0 '''Device Info:''' Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).
Angefügte Screenshots

Ausgewählte Lösung

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (2)

sierramcgivney
sierramcgivney Fragesteller
more options

Note: It's ONLY Firefox. Everything else works fine.

FredMcD
FredMcD
more options

Ausgewählte Lösung

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?