We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

I lost my bookmarks after someone logged in to my account, How do I recover them?

  • 1 Antwort
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von FredMcD

more options

I lost all my bookmarks after someone logged in to my account and they even changed my password also they switched my primary mail as my secondary mail. I managed to change my password and gain back access to my account. They changed my password and my bookmarks were gone now, I've saved my important notes, lectures and classes. I have recovery keys of my account and all proofs that the account belongs to me. Please help me with this. Thank You!

I lost all my bookmarks after '''someone logged in''' to my account and they even '''changed my password''' also they '''switched my primary mail as my secondary mail'''. I managed to change my password and gain back access to my account. They changed my password and '''my bookmarks were gone now''', I've saved my important notes, lectures and classes. I have recovery keys of my account and all proofs that the account belongs to me. Please help me with this. '''Thank You!'''

Alle Antworten (1)

more options

Unless you have a backup somewhere . . . .


Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.