Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Can't Use live.com (Outlook)

  • 2 Antworten
  • 1 hat dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von FredMcD

more options

Since a recent "upgrade," I can't get to my two @live.com addresses' emails. My inbox shows up, but it's empty. I get a notice that tells me I have no emails and I'm "all done for the day." My folders are all gone, my months of emails are gone, etc. My @live (Outlook) accounts work just fine on other browsers, it's only on Firefox that I'm having this problem, and only since an update a few weeks ago. Today's update did not change the situation. I prefer Firefox, but I'll have to remove it if I can't get to my email accounts! Help!

Since a recent "upgrade," I can't get to my two @live.com addresses' emails. My inbox shows up, but it's empty. I get a notice that tells me I have no emails and I'm "all done for the day." My folders are all gone, my months of emails are gone, etc. My @live (Outlook) accounts work just fine on other browsers, it's only on Firefox that I'm having this problem, and only since an update a few weeks ago. Today's update did not change the situation. I prefer Firefox, but I'll have to remove it if I can't get to my email accounts! Help!

Alle Antworten (2)

more options

Have you tried Firefox in Safe Mode? see screenshot https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

You are probably blocking something. I'm in Outlook everyday all day with no issues in all version of Firefox.

Geändert am von jonzn4SUSE

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.