Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Emails disappeared

  • 3 Antworten
  • 1 hat dieses Problem
  • 19 Aufrufe
  • Letzte Antwort von James

more options

My AVG virus scanner quarantined prefs.js finding "VBS:gamaredon". I suspect a false positive. I told AVG to restore prefs.js but when it did, all my email was gone. I went to the profile directory and all the email files are there, but I don't know how to restore the emails.

My AVG virus scanner quarantined prefs.js finding "VBS:gamaredon". I suspect a false positive. I told AVG to restore prefs.js but when it did, all my email was gone. I went to the profile directory and all the email files are there, but I don't know how to restore the emails.

Ausgewählte Lösung

I solved the probem. AVG quarantined prefs.js several times. I restored the first version that AVG quarantined and everything came back. It appears that when AVG quarantined the file, Thunderbird created a blank prefs.js ... which AVG continued to quarantine each new instance. The cycle stopped when I added the exception in AVG (but restored a blank prefs.js).

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (3)

more options

Did it restore to your profile, i.e., c:\users\(yourID)\appdata\roaming\thunderbird\profiles\xxxxxx.default? If so, then start TB, if the account wizard prompts to create new profile, just click the Home tab in upper left, right-click and tick the Menu Bar option. Then, click Help>more troubleshooting information. Then scroll down to Profiles and click About:Profiles. then, click 'create profile'. Next, FIRST, create a name and the click to browse and select your profile and then click finish.

more options

Ausgewählte Lösung

I solved the probem. AVG quarantined prefs.js several times. I restored the first version that AVG quarantined and everything came back. It appears that when AVG quarantined the file, Thunderbird created a blank prefs.js ... which AVG continued to quarantine each new instance. The cycle stopped when I added the exception in AVG (but restored a blank prefs.js).

more options

AVG/Avast said they fixed it a couple days ago so perhaps there is definitions updates in AVG.

It was indeed a False Positive as they confirmed both on forum and their twitter.