We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

why does my desktop computer think it is a mobile

  • 1 Antwort
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von cor-el

more options

I am having trouble with websites thinking my desktop is a mobile. I am trying to upload documents to a Government Department and it won't let me. I tried entering a competition but same result - it thinks I am a mobile. I cannot access my Qantas account or my bank accounts. Firefox must be doing something to block these?

I am having trouble with websites thinking my desktop is a mobile. I am trying to upload documents to a Government Department and it won't let me. I tried entering a competition but same result - it thinks I am a mobile. I cannot access my Qantas account or my bank accounts. Firefox must be doing something to block these?

Alle Antworten (1)

more options

You can check out at the browserspy website how websites see you:


You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window