Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Gmail messages not appearing in folder structure on Thunderbird

  • 2 Antworten
  • 0 haben dieses Problem
  • Letzte Antwort von Matt

Sarah
Sarah
more options

Hi there,

I recently set up Thunderbird to access my Gmail using IMAP. All seems well, except for the fact that some messages have gone missing from their folders/labels. For example - I have a message thread in Gmail, labelled 'Work', with the subject line 'New project'. As expected, these have appeared as a folder in Thunderbird called 'Work', and a message thread with the subject line 'New project'. But not all the messages in the Gmail conversation are there. It's pretty extreme, too - the conversation on the Gmail website has 10 messages in it, and on Thunderbird only two are showing. So, I did a search for text in the missing messages, and they showed up in my my 'All Mail' folder - but I need them to appear as part of the conversation. Any advice? This is going to be a bit of a nightmare for email organisation if I can't get it sorted.

Hi there, I recently set up Thunderbird to access my Gmail using IMAP. All seems well, except for the fact that some messages have gone missing from their folders/labels. For example - I have a message thread in Gmail, labelled 'Work', with the subject line 'New project'. As expected, these have appeared as a folder in Thunderbird called 'Work', and a message thread with the subject line 'New project'. But not all the messages in the Gmail conversation are there. It's pretty extreme, too - the conversation on the Gmail website has 10 messages in it, and on Thunderbird only two are showing. So, I did a search for text in the missing messages, and they showed up in my my 'All Mail' folder - but I need them to appear as part of the conversation. Any advice? This is going to be a bit of a nightmare for email organisation if I can't get it sorted.

Alle Antworten (2)

Sarah
Sarah Fragesteller
more options

OK, I know I'm replying to myself, but I found a solution for anyone who's also struggling with this. I went to the Gmail website and for each label, I moved all the messages to a brand new label, then moved them back to the original one. This seemed to recreate the label structure, and Thunderbird re-downloaded everything as expected. It was a hassle, but it seemed to work.

Hilfreich?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I do not know why they had no label in the Gmail IMAP. But from what you said that is the case. It also sounds like a gmail issue.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.