Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Browser keeps redirecting to wrong country

lana.staroveski
lana.staroveski
more options

Hi all,

Since recently Firefox keeps redirecting me as if I'm in Switzerland where I haven't been to ever since I use the internet. My location is in Croatia. I have tried to clear cache, cookies and browsing history multiple times, use incognito mode, my language is setup to English and I don't use VPN. Nothing helped. This unfortunately requires deeper dive because I can say for certainty that an individual who illegally surveils my device deliberately made this change and something needs to be done on Mozilla's end. Is there a way to directly contact Mozilla's support or what would you suggest to do to solve this issue?

Many thanks,

Lana

Hi all, Since recently Firefox keeps redirecting me as if I'm in Switzerland where I haven't been to ever since I use the internet. My location is in Croatia. I have tried to clear cache, cookies and browsing history multiple times, use incognito mode, my language is setup to English and I don't use VPN. Nothing helped. This unfortunately requires deeper dive because I can say for certainty that an individual who illegally surveils my device deliberately made this change and something needs to be done on Mozilla's end. Is there a way to directly contact Mozilla's support or what would you suggest to do to solve this issue? Many thanks, Lana
Angefügte Screenshots

Alle Antworten (2)

lana.staroveski
lana.staroveski Fragesteller
more options

I have again cleared all history, cache, cookies and data and logged in to gmail. Google's prompt shows my location is in Switzerland.

Hilfreich?

markwarner22
markwarner22
more options

Your Browser and computer gets their location from the O/S that tracks with your ISP for location data and if you use VPN or Proxy that will give the wrong location data. Mozilla/Firefox uses your O/S and ISP tracking location to determine your location. Firefox uses the data location it is given it has no control over that data.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.