Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Simply reporting an error.

more options

I don't expect a reply. I'm simply reporting what I believe to be an error.

I found an Email in my Junk folder that was a billing notice from one of my utility companies. I right clicked on the Email and selected Mark as Not Junk. The message was instantly deleted EVERWHERE. It is not in any folder. I then tried searching for the sender (customerservice@...). The sender's address was instantly found by the search tool, but it stated that NO MESSAGE existed from that sender.

I don't think that marking an Email as Not Junk should completely erase the message from Thunderbird. Rather, I think it should be placed back in the Inbox folder or perhaps the Deleted folder.

I'm using Thunderbird 128.5.2esr (64-bit).

I don't expect a reply. I'm simply reporting what I believe to be an error. I found an Email in my Junk folder that was a billing notice from one of my utility companies. I right clicked on the Email and selected Mark as Not Junk. The message was instantly deleted EVERWHERE. It is not in any folder. I then tried searching for the sender (customerservice@...). The sender's address was instantly found by the search tool, but it stated that NO MESSAGE existed from that sender. I don't think that marking an Email as Not Junk should completely erase the message from Thunderbird. Rather, I think it should be placed back in the Inbox folder or perhaps the Deleted folder. I'm using Thunderbird 128.5.2esr (64-bit).

Alle Antworten (1)

more options

Hi,

The normal behavior seems to be to move the message to the inbox. That's what happens in my installation. If the message did not go to the inbox, you can file a bug report here:

https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

Rick

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.