Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Thunderbird crashes when trying to open settings

paul.klemann
paul.klemann
more options

I tried to open settings because I need to change account passwords. As soon as I open settings Thunderbird crashes after showing the settings page for half a second. Latest Thunderbird version under latest windows 11 version. Anyone else has this problem? Restarting the PC (miracle cure for problems under windows) did not solve the problem. Anyone else has this? Anyone knows a solution?

I cannot access my accounts passwords, so the problem is rather worrisome and urgent.

I tried to open settings because I need to change account passwords. As soon as I open settings Thunderbird crashes after showing the settings page for half a second. Latest Thunderbird version under latest windows 11 version. Anyone else has this problem? Restarting the PC (miracle cure for problems under windows) did not solve the problem. Anyone else has this? Anyone knows a solution? I cannot access my accounts passwords, so the problem is rather worrisome and urgent.

Alle Antworten (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Are you using Bitdefender? If not, which AV software?

Hilfreich?

paul.klemann
paul.klemann Fragesteller
more options

Hi Wayne, yes I am using Bitdefender.

Hilfreich?

paul.klemann
paul.klemann Fragesteller
more options

By the way, I am also using Surfshark as VPN. But Thunderbird is set to bypass the VPN.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.