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  • 2 Antworten
  • 1 hat dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von jw burruss

jw burruss
jw burruss
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Thunderbird email stopped receiving new emails about mid-afternoon two days ago. Now the only way to received new email is to turn off security. Outgoing emails are unaffected.

When attempting to receive emails following security re-initiation, the following message is displayed: "The certificate for Wowway.com is not valid for that server. . . ."

Wowway (WOW!) cannot help.

Please keep response as non-technical as possible, as I am a novice.

Thunderbird email stopped receiving new emails about mid-afternoon two days ago. Now the only way to received new email is to turn off security. Outgoing emails are unaffected. When attempting to receive emails following security re-initiation, the following message is displayed: "The certificate for Wowway.com is not valid for that server. . . ." Wowway (WOW!) cannot help. Please keep response as non-technical as possible, as I am a novice.

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Matt
Matt
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We can not help either. Your problem is with your "security". You do not say what that is, but antivirus products and VPNS are well known for causing mail retrieval failures.

Hilfreich?

jw burruss
jw burruss Fragesteller
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Thanks for the response, Matt. The two security choices are "STARTTLS" and "SSL/TLS." Neither choice works. And now I can't get messages even with security turned off.

I still wonder about the error message concerning a certificate.

Hilfreich?

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