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Thunderbird update ruins my setup

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  • 0 haben dieses Problem
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  • Letzte Antwort von DavidGG

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There must have been an update for Thunderbird that screwed up the way I have been using Thunderbird for years now. I had sub folders under inbox. For example, I had an investment newsletter go into a sub folder under inbox labelled "inv". I had a filter set up to move emails that had the name of the newsletter in the title to go to that "inv" folder. In this new version of Thunderbird, those separate sub folders are gone. The filters are still there but the folders are gone. Now all emails just go into the inbox. Is there a way to roll back to a previous version?

TIA Eric
There must have been an update for Thunderbird that screwed up the way I have been using Thunderbird for years now. I had sub folders under inbox. For example, I had an investment newsletter go into a sub folder under inbox labelled "inv". I had a filter set up to move emails that had the name of the newsletter in the title to go to that "inv" folder. In this new version of Thunderbird, those separate sub folders are gone. The filters are still there but the folders are gone. Now all emails just go into the inbox. Is there a way to roll back to a previous version? TIA Eric

Alle Antworten (3)

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What type of account is this (POP, IMAP)?

If IMAP, right-click on the account in the folder pane and choose Subscribe. Do the missing folders appear there checked or unchecked. Check the folders you want to appear in Thunderbird that are not already checked, then click Subscribe, then OK.

Take a look at the view options in the following article, in case you're simply getting confused by the different ways in which accounts and folders may appear in the folder pane (All Folders / Unified Folders): https://support.mozilla.org/kb/switching-folder-pane-view

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Sorry for the delay. I have been trying to problem solve. I found the missing folders. I think this is not IMAP. The server settings are pop-server.wi.rr.com The strange thing is I have 2 inboxes. One is wheeler@wi.rr.com and the other is just called wheeler. My mail is being oddly split between the two. Question for you all: I normally update Thunderbird by going to Thunderbird and updating from within the program. I last updated Thunderbird with a patching program. So the version is 128.7.1esr and I am on the esr update channel. What is the esr channel?

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One is wheeler@wi.rr.com and the other is just called wheeler. My mail is being oddly split between the two.

This sounds like you're using Unified Folders view and have set up the account twice in Thunderbird, one using the whole email address as the username, the other using only the part to the left of the '@' as the username. To check whether this is the case, go to Account Settings and see whether the two accounts are listed there on the left.

Are both accounts active, i.e. do both inboxes receive incoming messages? Are the messages the same in both (i.e. same account) or are they different accounts? Are both accounts of the same type (POP, IMAP)?

So the version is 128.7.1esr and I am on the esr update channel. What is the esr channel?

https://support.mozilla.org/kb/thunderbird-128-nebula-faq#w_why-is-thunderbird-128-labeled-as-128-0esr-when-previous-versions-were-not-called-esr

I don't know the details. I let Thunderbird check for updates, but not install them. I manually download the version I want instead.

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