Do you each have your own Windows account? Has she lost other data, such as her ''Documents'' or other program settings? To help tell what's going on, I need you to do the following in each of your accounts: # Hold down the Windows logo key on the keyboard then press '''R'''. This will bring up the ''Run'' dialog. # Type '''%appdata%''' and press Enter # Tell me the full path of the folder from the title bar and address bar of the window that opens.