Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

firefox crashes I have deleted it then reran it and it still crashes in the crash report one of the thngs is jqs@sun.com then a bunch of cafeee stuff and abcde stuff

  • 1 Antwort
  • 14 haben dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von Helper7677

kencox
kencox
more options

No matter what I do firefox keeps crashing

No matter what I do firefox keeps crashing

Alle Antworten (1)

Helper7677
Helper7677
more options

jqs@sun.com = Java Quick Starter bunch of cafeee stuff and abcde stuff = identifies the installation folders of the Java add-ons (extensions and plugins in Firefox). Complete list of all letters/numbers/dashes is important to help you.

Start Firefox in Safe Mode. See http://support.mozilla.com/en-US/kb/Safe+Mode 1. Don't tick any items, click Continue to Safe Mode. 2. If everything is OK in Safe Mode, disable all item re: Java in Tools/Add-ons/Extensions and Plug-ins. 3. Then click File/Restart Firefox.

If Firefox starts, then go to Tools/Add-ons/Extensions or Plugins, enable ONE JAVA ITEM (leave JQS disabled), click File/Restart Firefox. When Firefox won't start, you found the problem.

About Java in Firefox: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox

What version is ur Java? Start/Settings/Control Panel/Java, click Java tab, click View, version number is in Product column. Another way to check is http://www.mozilla.com/en-US/plugincheck/ You can try to update Java from that Java Control Panel, if you want to. You can disable JQS in the Java Control Panel, Advanced/Miscellaneous.

Geändert am von Helper7677