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I downloaded 4.0 when prompted, but it did not open upon completion and now shortcut does not work and cannot find file to run 4.0 in the firefox folder. Tried restarts and reinstalling 3.6 which now also won't work for me. Ideas?

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  • Letzte Antwort von phils76ks

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I downloaded 4.0 when prompted yesterday. Seemed to download normally but did not automatically start following download even though that option was checked. The shortcut now is broken and efforts to fix it fail because the file cannot be found. Checked the firefox folder and do not see a file to run firefox. Tried restarting twice with no luck. Then tried multiple times to reinstall 4.0 with no success. Then tried uninstalling and reinstalling 3.6 with same result.

I downloaded 4.0 when prompted yesterday. Seemed to download normally but did not automatically start following download even though that option was checked. The shortcut now is broken and efforts to fix it fail because the file cannot be found. Checked the firefox folder and do not see a file to run firefox. Tried restarting twice with no luck. Then tried multiple times to reinstall 4.0 with no success. Then tried uninstalling and reinstalling 3.6 with same result.

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OK. Got it figured out. Disabled my virus scanning software and the download worked perfectly. Should have thought of that before now.